Delivery & Brewery Pick-Up FAQ

Free Shipping Delivery Days

How often do you deliver and during what hours?

For London, we deliver 2 days per week- every Wednesday and Friday!

Delivered between 3-8PM. Order by 1 PM for same-day delivery!

We will email on the day of delivery indicating the exact delivery window/hours.

How does out of town delivery work?

If you are in one of our partner On The Move Organics delivery areas, then you get FREE delivery and it will come on the days where On The Move Organics (OTMO) is already delivering. OTMO’s delivery cities include: Sarnia, Kitchener, Waterloo, Cambridge, Woodstock, St. Mary’s, Stratford, New Hamburg, Ingersoll, Dorchester, Belmont, St. Thomas, Port Stanley, Lucan, Parkhill, Grand Bend, Komoka/Kilworth, Strathroy, Mt. Brydges, Ilderton, Delaware, & MORE! Orders must be submitted by noon the day BEFORE delivery day for next-day shipping.

TUESDAYS:

Kitchener, Waterloo, Cambridge, St. Mary’s, and Stratford addresses within the following postal codes: n1p, n1r, n1s, n1t, n2a, n2b, n2c, n2e, n2g, n2h, n2j, n2k, n2l, n2m, n2n, n2p, n2r, n2t, n2v, n3a, n3c, n3e, n3h, n4x, n4z, n5a

WEDNESDAYS:

Woodstock, Ingersoll, and Dorchester addresses within the following postal codes: n4s, n4t, n4v, n5c, n0l0a9, n0l1g1, n0l1g4, n0l1g2, n0l1g0, n0l1g5, n0l1g3, n0l1g6, n0l2b0

THURSDAYS:

St. Thomas, Port Stanley, and Belmont addresses within the following postal codes: n5l, n5p, n5r, n0l0a6, n0l1b0

FRIDAY:

Strathroy, Sarnia, Mt Brydges, Komoka, Delaware, Lucan, Ilderton, and Ailsa Craig addresses with the following postal codes: n0n, n7g, n7s, n0l1w0, n0l1r0, n0l1e0, n0l0a3, n0l0b1, n0l2l0, n7t, n7v, n7w, n7x, N0M 2J0, N0M 2A0, N0M 1A0.

ALL OTHER ZONES WILL SHIP VIA THIRD PARTY COURIER for a province-wide flat fee of $10! These orders will ship out on WEDNESDAYS. You will be notified with tracking information from the third-party courier.

What is the minimum order for in-town delivery and what are the handling fees/free shipping amounts?

Delivery orders have a minimum of $30 pre-HST, with a handling charge of $5 on all orders up to $50.  The $5 handling fee is waived for delivery orders of $50 pre-HST and up.

What is the minimum order for out-of-town delivery and what are the handling fees/free shipping amounts?

Out of town (non-London addresses) have an order minimum of $65. See above for the different delivery zones.

Can I walk-up and get beer, without placing an order online first?

Yes! Just come on in. We’re open for retail, taproom, and patio guests.

How do I place a brewery pick-up order?

Shop online at londonbrewing.ca/shop. Once you proceed to checkout your order, following the subtotal step, there will be a link for shipping options. At that point you can choose home delivery or brewery pickup. Your Billing Information will be required before the prompt will appear.

When do I pick-up my brewery pickup order?

You will NOT receive an email when your order is ready for pickup as it will be ready 1 hour after you place the order. Please just arrive whenever is convenient for you during our regular business hours, give us a call at 226-667-6363, and we will bring your order to you within a few minutes.

What are the brewery pickup hours?

Brewery Pickup and Retail beer-to-go (Take out): 

Mon-Thu 12-9 PM. Fri 12-11 PM, Sat 11AM-9 PM, and Sunday 12-6 PM *

*Holidays may impact exact days & times.

When I arrive to pick-up my brewery pickup order, how do I let you know I’m here?

You can come right into our retail store and taproom, to let us know you’re here for a pickup. We will ask for your order number. The phone number is also posted outside if you’d prefer us to bring your order outside. Please have your order number ready!

How will I know when my delivery is arriving?

If you are in London and you supply your phone number, a text message will be sent to you when the route is planned (usually around 1PM). If you are in an On The Move Organics delivery zone and you supply your email, an email will be sent to you when the route is planned (usually around 11AM). For all other third-party courier orders, you will be sent a tracking number when your order has been dispatched.